1. Introduction

Welcome to Drunk Monkey. By accessing our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into this agreement.

3. Use of Website

When using our website, you agree to:

  • Use the site for lawful purposes only.
  • Not engage in any activity that may disrupt the website or compromise security.
  • Not attempt to gain unauthorized access to restricted areas of the site.

4. Products & Orders

All purchases made on our website are subject to the following conditions:

  • Product Availability
    • We strive to keep all products in stock but do not guarantee availability.
    • If an item is out of stock, we will notify you and provide alternatives.
  • Pricing
    • Prices are displayed in GBP and may change without prior notice.
    • We are not responsible for errors in pricing and reserve the right to cancel orders if needed.
  • Order Confirmation
    • After placing an order, you will receive an email confirmation.
    • We reserve the right to cancel orders due to errors, fraud suspicion, or unavailability.

5. Payment & Billing

When making a purchase, you agree to the following terms:

  • All payments must be made via accepted payment methods listed on our website.
  • We do not store credit card details; payments are processed securely by third-party providers.
  • If payment is declined, your order may be canceled.

6. Shipping & Delivery

We offer delivery based on the following conditions:

  • Shipping Times
    • Estimated delivery times are provided at checkout.
    • Delays may occur due to unforeseen circumstances beyond our control.
  • International Orders
    • Customers are responsible for any customs duties or import taxes.
    • We are not liable for delays caused by customs clearance processes.

7. Returns & Refunds

If you are not satisfied with your purchase, you may request a return under these conditions:

  • Returns must be initiated within 14 days of delivery.
  • Items must be unused, in their original packaging.
  • Refunds are processed within 5-7 business days after receiving the returned item.

8. Limitation of Liability

To the fullest extent permitted by law, Drunk Monkey shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of profits, revenue, or data resulting from website usage.
  • Any errors, inaccuracies, or omissions in the content.

9. Intellectual Property

All content, including logos, images, and text, is the property of Drunk Monkey. Unauthorized use is prohibited.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.

12. Contact Us

If you have any questions, please email us at info@drunk-monkey.co.uk.